Worldwide retail
Columbus Direct
Columbus Direct is a leading branded provider of travel insurance, both online via www.columbusdirect.com and offline via call centre channels. Over the last 20 years, more than 12 million customers have trusted Columbus Direct with their travel insurance needs. established as a leading provider in the UK market, Columbus Direct has a growing customer base in Europe and Asia Pacific.
The Columbus Direct proposition focuses on:
- Value for money across all customer segments
- Expert knowledge about types of coverage and the choices available
- Coverage for residents of 45 countries worldwide
- Tailored websites for residents in Italy, Germany, Spain, France, Hong Kong, Singapore, Australia & New Zealand
- Multilingual staff who can refer policyholders to the medical care they need
- Fast and effective online purchasing system, making it easy to purchase travel insurance anytime, anywhere
- 24/7 access to an international network of health care professionals and emergency assistance





